Really good service from Fedex
27 Apr 2017
The postage upgrade to next day service was much appreciated. The item arrived in good time for Christmas and in excellent condition.
Carol Dyer, Kent
28 Dec 2016
I ordered my Daffodil Bead Charm for next day delivery and the FedEx delivery service was amazing! Unfortunately I was at work when it arrived but the delivery man rang me on my mobile and waited for me to pop home to sign for the package - how kind was that? Thank you so much!
Kim Williams, Caerphilly
15 Dec 2016
excellent service arrived before 11 .00 next morning
julie-Ann McRae, Berkshire
13 Jul 2016
This item was viewed and ordered on-line through the Clogau website.
The present was a belated but intended present for Valentines and I had a 3 day window to choose and complete the order and delivery to make sure I received it on time.
Ordering was easy and uncomplicated, and with next day delivery was received well in time - Result!!!
Thank - you
Stephen Gerrard, South Cheshire
17 Feb 2016
sam lawrence, highland
17 Feb 2016
Purchased the bracelet along with the Eternal Love earrings over a weekend. FedEx delivered on the Tuesday.
Diane Harris, West Midlands
17 Feb 2016
A very pleasant driver who arrived nice and early much to m my delight
Sue Wanklin, Wiltshire
09 Feb 2016
Gaye Bramley, East Midlands
28 Jan 2016
All previous orders have been FedEx Upgrade and I have been extremely satisfied, but the last order placed Monday 4th January 2016 did not arrive the following day as usual but the Wednesday 6th. January. Unfortunately I had an appointment that morning and had to go out and at that point did not know when the parcel would arrive. On return my neighbour had taken the parcel in although the packaging specifically stated not to be left with a neighbour. I was grateful to my neighbour for taking delivery but was not impressed with FedEx especially after paying the upgrade. I did notify Clogau Customer Service and commented that I could have given the cost as a donation to Hope Hospice which I intend to do at my next purchase although I wont be doing upgraded postage again!
Mrs Judith Marsden, Lancashire
11 Jan 2016
We had seen and admired this pendant whilst visiting friends in North Wales during December and I decided to purchase one as a last minute surprise Christmas present for my Wife. The next day delivery option was fantastic in maintaining the element of surprise. This is a wonderful piece of jewellery and Im sure that my wife will always treasure it.
J. Harper, West Bridgford, Nottingham
31 Dec 2015
Had my order next day.
malcolm petts, ebbw vale
30 Dec 2015
Very speedy. Products arrived when they were scheduled to and in very good condition.
Steve Wyatt, Norfolk
30 Dec 2015
Really glad I paid extra to have item delivered quickly, Cheers FedEx! Best wishes for the New Year
Kenneth Ritchie, Fraserburgh
29 Dec 2015
excellent delivery time and condition bit excessive considering money spent!!!!
Anthony Fooks, Derbyshire
25 Dec 2015
My item was dispatched the next day and received within three days of placing the order. I would recommend the service to anyone.
Andrew Rowett, York
10 Dec 2015
Quick delivery as usual. Lovely box and a very happy wife again
30 Nov 2015
Super service - arrived next day - well done
Michael Phillips, Solihull
16 Nov 2015
I live on a small island and was amazed to receive my order next day after ordering.
First class service!
18 Sep 2015
Today I received a Clogau necklace in the post. It arrived quickly, as I only had ordered it at 2pm the day before. When I opened the Clogau box, the necklace was coming out of the box. When I received the same Clogau necklace last year, it came in a plastic zip-bag with gave it another level of protection in the post.
Amy Hallett, Exeter
04 Aug 2015
Ring as described . Ornate and very substantial . Lovely ring
Patricia thomas, Scotland
14 Jul 2015
First class service well worth paying the extra postage for next day delivery.
Anna McCrindle, Ayrshire
03 Jun 2015
very happy with fed ex, as expected, prompt delivery by courteous man
Debbie, Saffron Walden, Essex
27 May 2015
I purchased the postage upgrade as I needed the next day delivery to coincide with my day off. After waiting all day for the FedEx delivery it didnt arrive so the following day I contacted Clogau to find out where it was. Clogau advised me that FedEx claimed they had attempted to deliver but got no response. Eventually, customer services arranged for me to collect my parcel from the local FedEx depot. As far as service from FedEx is concerned it was not entirely satisfactory, however customer services at Clogau were excellent.
I have had many deliveries from FedEx in the past with no problems, I think on this occasion I was unlucky.
21 May 2015
Whilst visiting the Cardiff store my wife tried this ring on and really liked it but she ended up buying a different one. As a birthday present I decided to buy her this as well. I couldnt find her receipt to get the size but one phone call to the store sorted that and the order was placed. Very prompt and efficient service. Highly recommended.My wife loves the ring and the meaning and being Welsh but living away means that little bit more.
Paul, Colchester, Essex
23 Apr 2015
Ordered this and arrived as promised, just as expected, a beautiful charm to add to my stunning bangle. My only negative comment would be regarding the parcel, it was a very big box for a small item, the actual charm box was fab. Overall a very happy and stress free purchase.
Susan Fooks, Derbyshire,
22 Apr 2015
Beautiful piece of jewellery and my Fiance loves it.
Just need wedding rings now!
26 Feb 2015
25 Dec 2014
No complaints. The parcel arrived when they said it would in perfect condition
Ian Williams, Doncaster
22 Dec 2014
My Wife was very pleased with the ring "its so pretty and delicate looking" and the service and delivery was excellent from Fedex
Tony Heaton, Cheshire
22 Dec 2014
I was very disappointed with Fedex as they did not fulfil their contract of delivering my parcel next day. A very feeble excuse was given for non delivery (new driver didnt have time to complete his delivery round!) Clogau were very apologetic on the telephone and refunded the £7 next day postage upgrade with immediate effect, very impressed with their customer service considering it was not their fault.
01 Dec 2014
Great option when you need something urgently.
Brenda Gray, Glasgow, Scotland
23 Nov 2014
Delivered on time what more can you ask
27 Oct 2014
Being Welsh but having to live here in England I so miss home. My other half bought me this pendant for my birthday as opal is my birthstone. This is a stunning piece of jewellery which will be worn regularly I am so happy with it Diolch yn fawr
03 Oct 2014
Very pleased with product. However I would recommend that anybody who buys earrings online should be aware of the actual sizes as these were smaller than expected but were still very pretty.
Trevor Hay, Aberdare
29 Aug 2014
Service from FEDEX, perfect!
Claire Williams, Wrexham
08 May 2014
My parcel was delivered well packed and by lunchtime the following day. Would use this service again.
03 May 2014
The service couldn't have been more convenient.
When I had to contact my local FedEx office to rearrange delivery as there was no-one in to sign for the package first time round, the person who dealt with me couldn't have been more pleasant or helpful!
I was REALLY impressed all round!
Ruth, East Midlands
16 Apr 2014
Excellent service, packaging was superb, delivered next day by 9 am . The bracelet is beautiful and delicate. Thank you
Ray Flint, Lincoln
09 Apr 2014
Bright and cheerful and on my doorstep by 8:00 am the next day
Mike, West Yorkshire
13 Mar 2014
Good prompt service
01 Mar 2014
Excellent service, prompt and reliable and the delivery man had a sense of humour.
Gill Sykes, Skelmersdale
27 Feb 2014
Fast delivery. Very well and securely packaged, the box was much bigger than I thought it would be, I assume this was for maximum protection.
Philip Chapman, Northampton
13 Jan 2014
excellent service, very prompt and courteous delivery
Amy Williamson, Widnes
03 Jan 2014
efficient and on the right day as promised
Heather Hughes, United Kingdom
03 Jan 2014
Items were well packed and arrived promptly as stated. Excellent service. Very happy.
31 Dec 2013
Unable to comment on product as it is still gift wrapped as a Christmas gift, but if the product is a excellent as the service I will be extremely happy. Having seen Clogau quality in the past I am confident all will be well.
Barry Evans, Northampton
20 Dec 2013
Not too happy with delivery service. Could not deliver between certain times and I had to leave a note on the door with instructions on where to leave it in my garden!
Claire Parsons, Bridgend
03 Dec 2013
Beautiful item pleased with my item
donna cairns, wales
19 Nov 2013
Fantastic keep up the good work
ELAINA INGLIS , Boness
20 Sep 2013
FAST, EFFICIENT AND A FRIENDLY DRIVER MAKES FOR A GOOD SERVICE.
stephen littlewood, np23 5ur
09 Sep 2013
First class delivery and so speedy
Gwyneth Goddard, Devon
05 Sep 2013
Delivered just as promised, very polite delivery driver.
Veronica Oxford, Stoke on Trent
04 Sep 2013
Good service everything I've ordered always arrives the next day and well packed. Well worth the extra if you want your items fast.
Sandra Till, Derby
21 Aug 2013
Extremely happy with the service provided by FedEx. Both deliveries were made before 10am. One happy customer.
Hazel Griffiths, Oswestry
14 Aug 2013
Reliable service delivered exactly when they said they would.
03 Aug 2013
Excellent service - arrived when they said they would.
Diana Brown, mid Wales
03 Aug 2013
Next working day delivery exactly as described.
Ian Williams, Westcliff 0n Sea
25 Jul 2013
As promised this ring ordered late on a Thursday arrived before 10am Monday.
Alternative Therapist, East Grinstead, West Sussex
09 Jul 2013
Excellent service, very fast and efficient.
01 Jul 2013
Fantastic service. Item despatched within 15 minutes of placing order and arrived next day.
28 Jun 2013
Great!!!!! Delivered next day which was a real blessing.
08 Jun 2013
Excellent service as always.
Julie Eccles, St.Helens
08 May 2013
Great service could not be faulted.
Beverley Pratt-Thompson, Derby
07 Apr 2013
Arrived before I expected it to - we were out and received a card - before I had time to call and schedule a new delivery date someone was at the door with it!
Carina Tweddle, Reading
05 Apr 2013
It seems the delivery was made almost instantly, order placed after 5.00pm delivered before 9.00am next morning, well done.
Patrick Wright, Whiteley, Hampshire
05 Apr 2013
Quick delivery despite the Easter break, thank you.
05 Apr 2013
Very fast delivery, pleased.
05 Apr 2013
Really pleased with the service following a recent purchase which was delivered as agreed.
Jayne Anderson, Pembrokeshire
27 Mar 2013
I bought these for my wifes birthday as shes been collecting Clogau for over 10 years. This was what she wanted for everyday use. With an excellent free next day posting service.
25 Mar 2013
Could not believe how quickly I received my products.
Karen Jones, Blackwood
21 Mar 2013
Fantastic delivery service, was not expecting my order that quickly!!
claire, south wales
18 Mar 2013
Next day delivery excellent and very pleased and happy with it.
m evans, llanrwst
08 Mar 2013
As always, excellent customer service all round, fast postage. The quality of the items are best on the market. Will be back for those specials family occasions birthdays, xmas, weddings, to purchase more quality jewellery items.
philip white, taunton in somerset
03 Jan 2013
Although Clogau have upgraded the posting service previously, it was a complete surprise considering it is the Christmas period.
Janette, East Yorkshire
01 Dec 2012
Well worth it if you need it quick. I ordered after 2pm on a Thursday and received next morning on Friday.
28 Aug 2012
Does as it says - next day!!
10 Jul 2012
Excellent service, very pleased with the delivery arrived when it was supposed to. Would definitely upgrade again well worth it!
Steven Atkins, United Kingdom
27 May 2012
As I was buying a last minute gift, and needing it engraved I recommend the upgrade as I placed my order at 8.30 on the monday and the parcel arrived by 10.00 the following morning. Brilliant and stress free.
M Williams, Pwllheli
09 Mar 2012
Excellent delivery service. Charm arrived next day.
30 Dec 2011
Despite being perilously close to Christmas, Clogau dispatched the order only hours after Id ordered it, and the item arrived packed perfectly. Needless to say, she adores the ring, though I dont doubt that means Ill be shopping for Clogau Gold again!
28 Dec 2011
Excellent service would use again.
29 Nov 2011
I cannot fault the efficiency of the Clogau online ordering service. Its very impressive - second to none.
I ordered a ring for my husband which arrived the next day but it was too big so ordered another one, which again arrived the next day. This too was too big, so both were sent back. The cost of the first ring was credited to my bank account immediately and I receievd a text confirmation as soon as it was received. The second ring was exchanged for the third ring which fitted perfectly and arrived by return of post. Thank you Clogau staff for your efficiency - I will certainly be ordering online from you again.
Ruth Adams, Sheffield
06 Nov 2011
Hi , ordered a present for my wife approximately 3pm friday, arrived 9-30 a.m. saturday, excellent service keep up the good work, regards Bruce.
bruce smith, kettering northants
22 Oct 2011
Arived next day!
27 Sep 2011