All orders of £250 or more to the UK are despatched via Royal Mail next working-day delivery to guarantee delivery the next working day (excluding weekends).
All orders of £249.99 or below to the UK are sent via Royal Mail Recorded Signed For™, which means you'll receive your order within 3 - 11 days (excluding Sundays).
Upgrading to next working-day delivery: If your order value is £249.99 or below, you can choose to upgrade your order from standard delivery to next working-day delivery for £7.00 by adding the postage upgrade to your shopping bag.
Contactless deliveries from Royal Mail
In order to protect both customers and Royal Mail staff during the coronavirus outbreak, Royal Mail have now switched to contactless deliveries.
Rather than giving customers hand-held devices to sign for deliveries that require a signature, they will instead log the name of the person accepting the item.
In addition, for items that are too big to fit through the letterbox and for those who are self-isolating, Royal Mail staff have been asked to place the delivery on the doorstep, knock the door, and step back to a safe distance while the customer retrieves their item.
This will ensure your parcels are delivered securely rather than being left outside unattended.
What if I’m not home to accept the delivery?
If you’re not home or you’re unable to come to the door at all, Royal Mail will issue a ‘Something for You’ card advising of other ways you can arrange to get your item. For example, by getting a friend or family member to collect the parcel from a local Royal Mail Customer Service Point on their behalf.
In this situation, and to keep mail as secure as possible, you will need to bring along the Royal Mail card and a form of ID in the name of the person the item is addressed to. See other acceptable forms of ID.
Need more information? See Royal Mail deliveries during Coronavirus outbreak.
Web orders at www.clogau.co.uk
All orders at www.clogau.co.uk with UK addresses are delivered free, no matter how large or small.
Telephone orders on 0345 606 88 77 of £149.99 or less to UK delivery addresses are charged £7.
Telephone orders on 0345 606 88 77 of £150 or more to UK delivery addresses are FREE.
All orders under £150 to non-UK addresses are charged £10. International orders of £150 or more are sent FREE of charge.