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Deliveries, returns and responses to customer queries.

Due to the unprecedented success of our AW20 launch things are taking a little longer than usual including deliveries, returns and responses to customer queries. Thank you for your patience and understanding.
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Silver Eternal love Heart Milestones Bead Charm

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Eternal Love Heart Milestones® Bead Charm

Women's item. Sterling Silver and 9ct gold. 3SLLC345

Product review rating   10 Reviews
£48.30
In stock

Get it 29 Sep - 07 Oct with FREE UK delivery.

Need it sooner? Get it 29 Sep if you order within 50 hours and 26 minutes and choose next working day UK delivery.

From cherished memories shared with friends and family to once-in-a-lifetime occasions, each charm on your bracelet tells the story of landmark events and personal occasions in a beautiful and unique way. The Milestones® eternal love heart charm is expertly crafted in sterling silver with 9ct rose gold weaved through the Celtic knot shapes to make a stunning style statement as much as a memorable and thoughtful gift. This bead charm fits most Pandora, Chamilia and Trollbead bead charm bracelets.

This bead charm fits most Pandora, Chamilia and Trollbead bead charm bracelets.

Quantity
1
Free with your order

 •  Free UK delivery  •  Sent next working day  •  14 Day Returns  •  2 Year Warranty
Product info
Reviews (10 Review) Measurements Free Delivery Returns FAQ
See what our customers say about us

10 Customer Reviews

 4.7 out of 5 Overall

5 stars all round

Description said slight defect...still can't find one! Perfect

Anonymous, Verified Customer
03 Sep 2020

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Great

Excellent

Anonymous, Verified Customer
08 Aug 2020

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You did what you said you would do. I can't ask for more.

My wife wasvery happy with her birthday present.

Mr Phillip Blackmore, Denbigh
16 Jun 2020

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Great service, beautiful product.

I ordered an eternal love charm to match the items I already have. The charm is beautiful, the detail is so fine.

Anonymous, Verified Customer
16 Apr 2020

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Very pretty charm. A perfect match or the earrings I have.

Anonymous, Verified Customer
04 Apr 2020

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Quick delivery

Lovely design could have a bit bigger

Anonymous, Verified Customer
03 Apr 2020

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Yet another well made charm, so many lovely charms to select from the collection

Anonymous, Verified Customer
15 Apr 2019

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Another charm to add to my collection

Anonymous, Verified Customer
28 Dec 2018

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Excellent

Anonymous, Verified Customer
08 Dec 2018

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These where what I wanted to match other items

Verified Customer, Verified Customer
20 Mar 2018

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Product Description

From cherished memories shared with friends and family to once-in-a-lifetime occasions, each charm on your bracelet tells the story of landmark events and personal occasions in a beautiful and unique way. The Milestones® eternal love heart charm is expertly crafted in sterling silver with 9ct rose gold weaved through the Celtic knot shapes to make a stunning style statement as much as a memorable and thoughtful gift. This bead charm fits most Pandora, Chamilia and Trollbead bead charm bracelets.

This bead charm fits most Pandora, Chamilia and Trollbead bead charm bracelets.

Specification

  • Motif Width (mm): 9
  • Motif Height (mm): 9.2
  • Motif Length (mm): 8.7
  • Motif Diameter (mm): 0
  • Motif Circumference (mm): 0
  • Motif Weight (g): 1.58
  • Hallmarked: 925
  • Product Type: 925 & 9ct Charm

Free UK Delivery of your Eternal love Heart Milestones Bead Charm

Order your Eternal love Heart Milestones Bead Charm before 4pm on a working day and we'll despatch your Eternal love Heart Milestones Bead Charm  the same day (stock permitting). During very busy periods (i.e., near Christmas and Valentine's Day) your order of a Eternal love Heart Milestones Bead Charm may be despatched the next working day.

Free Upgrade to Next Working-Day Delivery with all orders over £249

Guaranteed by Royal Mail to reach you the next working day (excluding bank holidays) if you order your Eternal love Heart Milestones Bead Charm before 4pm and your Eternal love Heart Milestones Bead Charm is in stock.

Free International delivery with orders of £150 or more

Whether you live in Europe, the US, Canada, Australia or anywhere else outside the UK, you will receive FREE delivery with orders of £150 or more. (Orders below £150 are charged £10 for delivery).

Money-Back Returns. Don't like your Eternal love Heart Milestones Bead Charm ? Doesn't fit? Don't keep it

Return your Eternal love Heart Milestones Bead Charm for a full refund or exchange. (Except earrings and engraved items, unless they are received faulty). See our full returns policy for more details.

Extended Warranty Cover for 2 years. Extra peace of mind at no extra cost

Your Clogau Eternal love Heart Milestones Bead Charm is protected against all manufacturing faults for 2 years with our free extended warranty cover. Register your Eternal love Heart Milestones Bead Charm for extended warranty online.

Free £10 e-voucher

Place an order for £59 or more online and you'll receive a free £10 online voucher which you can use on any order of £99 or more on our website within 2 months.

Delivery Methods

All orders of £250 or more to the UK are despatched via Royal Mail next working-day delivery to guarantee delivery the next working day (excluding weekends).

All orders of £249.99 or below to the UK are sent via Royal Mail Recorded Signed For™, which means you'll receive your order within 3 - 11 days (excluding Sundays).

Upgrading to next working-day delivery: If your order value is £249.99 or below, you can choose to upgrade your order from standard delivery to next working-day delivery for £7.00 by adding the postage upgrade to your shopping bag.


Contactless deliveries from Royal Mail

In order to protect both customers and Royal Mail staff during the coronavirus outbreak, Royal Mail have now switched to contactless deliveries.

Rather than giving customers hand-held devices to sign for deliveries that require a signature, they will instead log the name of the person accepting the item.

In addition, for items that are too big to fit through the letterbox and for those who are self-isolating, Royal Mail staff have been asked to place the delivery on the doorstep, knock the door, and step back to a safe distance while the customer retrieves their item.

This will ensure your parcels are delivered securely rather than being left outside unattended.

What if I’m not home to accept the delivery?
If you’re not home or you’re unable to come to the door at all, Royal Mail will issue a ‘Something for You’ card advising of other ways you can arrange to get your item. For example, by getting a friend or family member to collect the parcel from a local Royal Mail Customer Service Point on their behalf.

In this situation, and to keep mail as secure as possible, you will need to bring along the Royal Mail card and a form of ID in the name of the person the item is addressed to. See other acceptable forms of ID.

Need more information? See Royal Mail deliveries during Coronavirus outbreak.

Web orders at www.clogau.co.uk

All orders at www.clogau.co.uk with UK addresses are delivered free, no matter how large or small.

Telephone orders

Telephone orders on 0345 606 88 77 of £149.99 or less to UK delivery addresses are charged £7.

Telephone orders on 0345 606 88 77 of £150 or more to UK delivery addresses are FREE.

International orders

All orders under £150 to non-UK addresses are charged £10. International orders of £150 or more are sent FREE of charge.

Returns

We offer all of our direct customers (excluding retailers) a 14-day “no quibble” money-back returns policy - except on earrings (for hygiene reasons), soldered items, gift cards engraved items and perfume that has been opened.

So if you are unsatisfied with your Clogau Eternal love Heart Milestones Bead Charm for any reason, you may return it unworn and in its original presentation packaging, and within 14 days of purchase for a full refund or exchange.

Please note that you must return the Eternal love Heart Milestones Bead Charm in perfect condition and in its original packaging.

Returns may be subject to postage charge, depending on circumstance.

Please see our full Returns Policy for full details.

In order to protect both customers and Royal Mail staff during the coronavirus outbreak, Royal Mail have now switched to contactless deliveries.

Rather than giving customers hand-held devices to sign for deliveries that require a signature, they will instead log the name of the person accepting the item.

In addition, for items that are too big to fit through the letterbox and for those who are self-isolating, Royal Mail staff have been asked to place the delivery on the doorstep, knock the door, and step back to a safe distance while the customer retrieves their item.

This will ensure your parcels are delivered securely rather than being left outside unattended.

What if I’m not home to accept the delivery?

If you’re not home or you’re unable to come to the door at all, Royal Mail will issue a ‘Something for You’ card advising of other ways you can arrange to get your item. For example, by getting a friend or family member to collect the parcel from a local Royal Mail Customer Service Point on their behalf.

In this situation, and to keep mail as secure as possible, you will need to bring along the Royal Mail card and a form of ID in the name of the person the item is addressed to. See other acceptable forms of ID.

Need more information? See Royal Mail deliveries during Coronavirus outbreak

We give you a 14 day “no quibble” money-back guarantee on all items except earrings, soldered items, engraved items and opened fragrances. So if you're unsatisfied with your Clogau jewellery or watch for any reason, you can return it unworn and in its original packaging, and within our return dates, for a full refund or exchange.

Organise a return online or call us on 0345 606 88 77. Read more about our returns policy.

There are 3 main ways to care for your jewellery:

• Ensure that it doesn’t come into contact with household solutions such as hair spray, perfumes, cleaning products, bleach, etc.

• Store it in a compartmentalised, anti-tarnish jewellery box to avoid scratches and tarnishing

• Periodically polish it with a soft jewellery polishing cloth with tarnish preventative to help keep your gold and silver pieces lustrous and shining.

Every order we send will arrive in an anonymous package, without any Clogau branding. So don’t worry if you're buying a gift for someone, we won’t spoil the surprise.

Orders of £249.99 or less are sent by Royal Mail Recorded Signed For™ (these usually arrive within a few days but can take up to 12 days on rare occasions, excluding Sundays). You can upgrade your postage to next working-day delivery for £7.00.

All orders of £250 or more to the UK are despatched via Royal Mail next working-day delivery to guarantee delivery the next working day (excluding weekends) if you place your order before 4pm and all of your items are in stock. During very busy periods (such as Christmas) your order may be despatched the next working day.

Orders delivered to non-UK addresses below £150 cost £10. Orders of £150 or more to non-UK addresses are delivered FREE of charge.

Yes, even if it is your first order with us.

Yes, but you must have an online account with us (which is free of course). Simply click the ‘Order Tracking/History’ link once you have signed in to your account.

A gift box adds the perfect finishing touch, and creates that all-important first impression – and our Clogau gift boxes do just that with a combination of black card, black tissue paper, a golden bow and a message card for just £5.50.

Your gift can be delivered either to you or direct to the recipient with a card containing a message from you. You can choose to have it delivered flat-packed or fully wrapped.

Gift boxes come in two sizes. Large items such as bangles, bracelets, necklaces, and watches are gift-boxed in the larger box. Small items such as earrings, pendants, rings, cufflinks, charms and brooches are gift-boxed in the smaller box.

Yes. Every piece of Clogau jewellery contains rare Welsh gold. To certify this, our jewellery is stamped with a unique Welsh Dragon mark and a Clogau logo.

All jewellery items and watches come with one year manufacturer's warranty as standard. However, you can also register online for extended 2 year warranty cover within 30 days of purchase.

Our extended warranty scheme covers your Clogau jewellery or watch against all manufacturing faults for two years, no matter where you purchased it from, when you register your item/s with us.

You can extend your pendant or necklace by up to 4 inches with our selection of extension chains in different gold and silver types.

• Clogau-branded black polishing cloth
• Clogau-branded packaging
• Clogau booklet explaining all aspects of our jewellery – where our Welsh gold comes from, our heritage, how to care for your jewellery, our diamonds and gemstones, our 2 year warranty scheme, and much more.

Clogau Certificate of Authenticity

Mastercard, VisaDebit, Switch, Maestro, Delta, Visa, Visa Electron and PayPal. Or you can pay over the phone by calling us on 0345 606 88 77 (charges from landlines and mobiles may vary. Please refer to your service provider for all charges).

The full specifications of this item are to be found further up this page in a section labelled "Specifications".

If you need to speak to someone about any aspect of our jewellery or services, please phone us on 0345 606 88 77 (charges from landlines and mobiles may vary. Please refer to your service provider for all charges). Alternatively you can email us at sales@clogau.co.uk

You can find your ring size by using our online ring sizer.

At present we can engrave onto a select number of Clogau items. We indicate when an item is engravable by putting the word "Engravable" in the description box above. Check which items can be engraved.

Of course you can. Just fill-in your details on our brochure request page and we'll send a copy to your door as soon as possible. If you're already on our mailing list, we'll send you a copy automatically so you don't need to request a copy.

Yes. We'll ask for it during your online order when it's time to pay.

Yes. Clogau is a company that prides itself on creating jewellery that is not only beautiful, but also expertly handcrafted to a consistently high quality using ethically mined gold and conflict-free diamonds.

If you want to know more, we have an ethical policy guide on our corporate website which includes information on where our Welsh gold is sourced from and how it was mined, our manufacturing techniques, our conflict-free diamonds, our 7 stage quality control process, our policies, our memberships to several highly esteemed associations that guarantee the quality of our jewellery and also the support we give to several charities including Marie Curie Cancer Care and Hope House Children's Hospices.

Watches normally have an ATM classification which relates to their degree of water resistance.

ATM is a measure of atmospheric pressure at sea level. 3ATM means the watch can withstand 3 times the atmospheric pressure at sea level and 5ATM to 5 times the atmospheric pressure at sea level. This can sometimes cause confusion as some people interpret this as how far the watch can be taken underwater before it is compromised. This is incorrect. As rain water splashes against your watch it hits it with a degree pressure. This is what the ATM measurement relates to; the pressure of splashes against your watch.

Clogau watches have a water-resistant rating of either:

3ATM or 30m (3 Bar)
5ATM or 50m (5 Bar)

These make them suitable for everyday use and resistant to modest water/rain splashes. They are not suitable for swimming, showering, bathing, diving or water sports so you will need to remove your Clogau watch before taking part in these activities. It’s also important to remove your watch before entering a steam room or a sauna. Extreme heat can cause damage to the watch seals and condensation can form inside the watch.

Please note: any water damage to your watch is not covered under warranty.

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Payments we accept

Credit subject to status and affordability. Terms and Conditions apply. Clogau Gold of Wales Limited are a credit broker offering finance from a restricted range of finance providers, we are Authorised and Regulated by the Financial Conduct Authority.