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  • Fairy Milestones Bead Charm 3SLLC54
  • Fairy Milestones Bead Charm 3SLLC54
  • Fairy Milestones Bead Charm 3SLLC54

Women's item. Sterling Silver and 9ct gold. In stock.

Fairy Milestones® Bead Charm

3SLLC54

£69 Spread the cost. Learn how

(103 customer reviews)

When you've reached a significant milestone in your life, a Clogau bead charm acts as a perfect reminder of the special event in the most beautiful and personal way.
The Fairy bead charm is inspired by the story of the Fairy of the Dell who travelled the country opposing the evil-doings of witches. The Fairy of the Dell, decorated in wild fairy flowers, cured the ailing and protected all others from harm while spreading the message: "You must love your neighbour, you must love all mankind". Contains rare Welsh gold. This bead charm fits most Pandora, Chamilia and Trollbead bead charm bracelets.

  • Free UK delivery
  • 28 Day Returns
  • Free £10 e-voucher
  • 2 Year Warranty

Get it 24 Jun, order within 7 hours and 11 minutesmore info

Fairy Milestones® Bead Charm £69

In stock

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103 reviews for Fairy Milestones Bead Charm

  • Excellent service by Anonymous - 19 Jul 2020

    Good

  • by Mr Alan Branch-O''Neill - 17 Apr 2020

    Good

  • Lovely jewellery would order from Clogau again. by Anonymous - 03 Apr 2020

    Excellent

  • Faultless by Anonymous - 29 Nov 2019

    Excellent

  • Charm and Vouchers by Anonymous - 03 Jul 2019

    Excellent

  • Outstanding customer service by Anonymous - 30 Apr 2019

    Excellent

  • Secure and easy site to use. by Anonymous - 06 Apr 2019

    Was brought as a Birthday present. Excellent quality and value for money, and you can see the fairy inside the heart .

  • Highly recommended by Anonymous - 16 Feb 2019

    I love this just so cute. Fairy is small but in there all the same

  • I have so much Clogau jewellery It's wonderful by Anonymous - 16 Jan 2019

    It looks lovely on my bracelet

  • Great value by Anonymous - 12 Dec 2018

    Smallish but very nice quality

  • by Anonymous - 12 Dec 2018

    Exactly what I wanted perfect

  • Brilliant by Anonymous - 24 Nov 2018

    Brilliant service always great thanks

  • by Anonymous - 10 Nov 2018

    The same as the dafodil charm

  • by Anonymous - 09 Nov 2018

    My Rings, necklace, and charms are just perfect

  • Wonderful quality by Anonymous - 21 Oct 2018

    're ordered this fairy heart as i had broken my last one .

  • Excallent by Anonymous - 06 Aug 2018

    Excellent

  • Treating myself by Anonymous - 16 Jul 2018

    Excellent

  • Great! by Anonymous - 23 Jun 2018

    Excellent! Thank you Clogau Da Iawn!

  • Great Quality, Prompt Delivery! by Verified Customer - 19 Mar 2018

    The quality was fantastic - exactly what I wanted!

  • Brilliant! by Anonymous - 08 Jan 2018

    Love my new charm it’s beautiful ??

  • Excellent service, friendly staff !! by Anonymous - 02 Jan 2018

    Excellent

  • Wow by Anonymous - 19 Dec 2017

    I love it. Goes great on my charm bracelet. I have the locket and now want to get the earrings to match.

  • Excellent by Mrs Karen Davies - 12 Dec 2017

    What I was looking for at a price I could afford

  • by Anonymous - 07 Dec 2017

    Matches necklace purchased last year

  • by Anonymous - 05 Dec 2017

    Excellent service, very quick delivery.

  • by Ellie - 11 Apr 2017

    Disappointed. Had this charm for valentines day. First charm for my bracelet and its come off and lost after only 6 weeks. Have a pandora had for years with dangle charms still in tact. So disappointed waited years to get clogau charm bracelet.

  • by Suzie - 23 Feb 2017

    Beautiful. Really beautiful looks lovely

  • by Tracey - 15 Feb 2017

    Very pretty. Lovely item, very pretty.

  • by Jane - 19 Jan 2017

    So pretty. Lovely charm & very substantial, looks great on my Clogau bracelet

  • by Simon - 12 Nov 2016

    Lovely. Very pleased with charm wife will be pleased when she gets it from santa very cute

  • by Russell Hill - 26 Aug 2016

    Quality. Very pleased with charm which is a gift for our daughter.

  • by Linda - 06 Aug 2016

    Engagementcharm. Treated myself to this beautiful charm, very efficient service would recommend Clogau a Gold.

  • by Helen Smith - 04 Jul 2016

    Great Service. Bought this delightful charm with my birthday money as it matches my wedding jewellery. I cannot fault the service and fast delivery and excellent packaging I received with my purchase. I highly recommend buying direct from Clogau.

  • by Diane Winfield - 23 Jun 2016

    Charming Fairy Charm. I was delighted to open the package and explore my new bracelet addition. It is even nicer than the review pictures. Well done Clogan value for money for any occasion and im sure all purchases of this item will be well received.

  • by Stephanie - 06 Jun 2016

    Fairy Bead Charm. Absolutely delighted with this addition. Very fast and efficient service. Thank you

  • by Heather - 24 May 2016

    Gorgeous charm. Bought to compliment the fairy items already purchased. Beautifully crafted and wonderful quality as always from Clogau

  • by Janis - 19 Feb 2016

    Beautiful Bead Charm. This Fairy Bead Charm I bought for myself and I love it. Beautifully crafted and presented.

  • by Margaret - 07 Jan 2016

    Tree of Life Bracelet. This is a lovely piece of jewellery - well presented in their gift box - very efficient delivery time - it looks lovely on my bracelet. I would recommend Clogau Gold to anyone.

  • by Jac55 - 06 Jan 2016

    Very happy. Love this charm am very happy I purchased this thankyou clogue

  • by Carol Neale - 30 Dec 2015

    It is so Dainty and very detailed. I was thrilled to get my Fairy bead charm in time for Christmas. It is so Dainty and very detailed. I love it and look forward to collecting more for my bracelet. The family now know what to get me for future Birthdays...brilliant.

  • by brenda hackett - 29 Dec 2015

    Beautiful charm. Beautiful charm. Service second to none. Ordered one day received. The next day also got the fairy charm both beautiful.

  • by Judith Howell - 29 Dec 2015

    Beautiful Detail. I already own the necklace so purchased this charm to put on my bracelet to make a matching set .

  • by S Worrall - 17 Dec 2015

    present. Lovely charm, perhaps a nicer box?

  • by Angelika Baddeley - 30 Nov 2015

    beautiful. The order was received very quickly and was securely packaged. The bead charm is beautiful, i know my daughter will love it. Good value for money.

  • by Liz - 14 Oct 2015

    Excellent service as usual. Delighted to find this beautiful charm, bought as a birthday present for my daughter to match her fairy bead necklace and fits perfectly on her pandora bracelet. Excellent service as usual from Clogau Gold.

  • by Shaun niland - 23 Aug 2015

    first class delivery. Fantastic product with great features and first class delivery many thanks

  • by Belinda - 11 Feb 2015

    Secret fairy. I bought a Milestone Charm bracelet just before my 50th birthday and decided to buy this charm with money I had received for my birthday. It is really sweet and if you look very carefully, without making too much noise, a little gold fairy can be seen within! I love it and would recommend it

  • by Natalie - 10 Feb 2015

    Perfect service!. I love everything in the Clogau range and I was spoiled for choice when deciding what to choose for my friends birthday. I settled on the fairy bead charm and, once ordered, it arrived within a couple of days. It is as beautiful as it appeared in the catalogue.

  • by Julie - 26 Jan 2015

    Fairy Bead Charm. I bought this pretty charm for my Pandora bracelet and I have to say it lives up to expectations. Delivery was fast...very fast... and the packaging disguised the contents brilliantly! All in all, I am really pleased with my purchase.

  • by Linda Hood - 24 Dec 2014

    Gorgeous. I bought this charm for my Pandora necklace, because in my opinion its far nicer than anything I could get from Pandora. Its fantastic quality and the detail is both delicate and stunning. I would highly recommend.

  • by Brenda Gray - 23 Nov 2014

    Gorgeous charm. Beautiful delicate charm. Adds so much character to my bracelet.

  • by Robert Kirby - 27 Oct 2014

    Amazing. This is a great bead which is a perfect match for the necklace. Amazing value fits on pandora bracket perfect. Great fast service..

  • by Jo - 08 Jul 2014

    Grandmother to granddaughter . From my daughter to her future sister in law. This is a beautiful charm! My daughter has one and my sons girlfriend just loved it over everything else so on her 21st my daughter got it for her.the detail in this charm is truly amazing. The small gold fairy in side is amazing and the silver casing is do fine and delicate, lovely. My daughter has the whole fairy collection and I thought the work in that was delicate and fine and could never be made as small without losing its delicateness but you most certainly did yourselves proud it is an amazing piece of art!

  • by Catherine mcgrath - 07 Jul 2014

    Gorgeous . Gorgeous charm, promptly delivered.

  • by clive - 02 Apr 2014

    she loves it! . bought this for my wife & she loves it!

  • by Sharon Luty - 31 Mar 2014

    Beautiful charm. Bought the fairy bead charm for my bracelet and very please with it. Fast delivery, excellent packaging and great service. Thank you

  • by Steve - 01 Mar 2014

    Lovely charm. Lovely charm great detail. Great customer service

  • by Debbie - 26 Feb 2014

    Beautiful charm. Beautiful charm, love it, fits beautifully with similar brands of charm bracelets with screw on beads. Good value for money

  • by Lucinda - 24 Feb 2014

    Delicate charm. Really pleased with the charm, it looks beautiful

  • by Ron - 27 Jan 2014

    Thrilled with it. I bought this as a small gift for my wife on her birthday as I knew other people were going to buy her a bracelet, she was thrilled with it, it is well made and unusual. The order arrived very quickly, I would definitely recommend this company to others.

  • by Kaz - 15 Jan 2014

    Really impressed with the detail on the charm. Bought this charm after my husband had bought me two others for Christmas. Really impressed with the detail on the charm and it looks lovely on my braclet. Will definitley be looking for more as the quality as with all Clogau items is far superior to your high street jeweller.

  • by carolyne clifford - 31 Dec 2013

    exceptional. I was so pleased my order arrived within 24 hrs how fab is that with the Christmas post you expect things to take longer but I was very impressed when my charms came the next day.

  • by Delyth - 31 Dec 2013

    Really pleased with the charm. Really pleased with the charm, looks great with the other charms. Small fairy inside the heart. Excellent quality and worth the money.

  • by John Hallam - 02 Dec 2013

    Very pleased with the fairy charm. I was very pleased with the fairy charm that I bought was very well made and was of very high quality I will be purchasing from the site again and again highly recommended to others many thanks

  • by Pat Meyer - 31 Oct 2013

    Thank you so very much for this beautiful jewelry!. First, I want to say how much I love Clogau jewelry! My first pieces are from a few years ago and I love them (rings), plus the history and romance behind them...the meaning. Second, I love the fairy bead charm. I have a Pandora bracelet and it fits perfectly. And third, I want to compliment you and your expedient service! Coming to the U.S. the package arrived very quickly. Thank you so very much for this beautiful jewelry!

  • by julie - 23 Sep 2013

    Beautiful and delivered very quickly. As always item is beautiful and delivered very quickly.

  • by Linda - 09 Jul 2013

    Bought it for my friend's 50th and she absolutely loved it. I bought this Fairy Bead Charm for my best friend for her 50th Birthday, needless to say she absolutely loved it, she had never heard of Clogau Gold before and judging by the fact she can buy anything she wants, no expense spared, I knew I had to come up with something exceptional. The quality and intricate detailing is second to none. My only quarrel is that I think a card should be provided detailing what each piece represents. In this case I had to print it off from the website, which I felt cheapened the look of a top quality present, hence only four stars.

  • by Katie - 18 Apr 2013

    Amazing birthday present. I was really struggling to get my mum something for her birthday!! She loves Pandora and has many charms!!! But I knew she loved Clogau more!!!! So when I seen the Fairy charm it was amazing although Clogau was a bit more of a expensive charm (definetly worth it) I splashed out!! And now she said it is so special she would like a separate bracelet to put it on!! Amazing!! Thank you. And I will definitely be buying myself a little treat from Clogau!!

  • by Sheena - 05 Apr 2013

    Happy with purchase. Pretty charm, stands out well. Happy with purchase :)

  • by Hayley Edgar - 05 Apr 2013

    The most gorgeous charm I have ever seen. I brought the fairy charm for my flower girls for my wedding, it is the most gorgeous charm I have ever seen. It will enchant the girls as they look for the little fairy inside the heart.

  • by MARGARET - 22 Mar 2013

    Charm. I wanted to buy a charm for my bracelet and thought this was a nice size. I found it difficult to choose on the internet as I could not find which type of charm was suitable for my particular bracelet.

  • by Dilys Maureen Morgan Moore - 05 Feb 2013

    Delightful, dainty and very pretty. This charm is delightful. It is dainty and very pretty. I have purchased it so that I can own pieces of Clogau as and when I can afford to. I can wear it on a chain and when my little granddaughter is older, pass it on to her. Thank you.

  • by Hannah - 28 Jan 2013

    Sister was delighted with it. Purchased via the website with the efficiency I have come to expect from Clogau. This was a birthday gift for my sister, who was delighted with the item and intrigued with the Clogau history.

  • by Linda - 28 Jan 2013

    Lovely charm. This is a lovely charm, sits very well on the bracelet and is a good size!

  • by Michelle - 17 Jan 2013

    The most beautiful, enchanting and delicate little charm I have seen. The most beautiful, enchanting and delicate little charm I have seen. The sheer amount of work and detail is truly remarkable as if it were carved by little elves, I cant wait to purchase the necklace.

  • by sam - 09 Jan 2013

    So pretty and delicate. I love the Clogau Gold charms and this one is so pretty and delicate.

  • by Wendy - 06 Jan 2013

    Another lovely piece. Another purchase via the VIP invitation. Very delicate charm which disguises well the little fairy (I am still not sure I can make it out!).

  • by Tracy - 04 Jan 2013

    Excellent service and beautiful charm. Ordered my Fairy bead charm boxing night & received it 2 days later! What can I say - excellent service & a beautiful charm. Thank you so much!!

  • by HELEN COSGROVE - 04 Jan 2013

    So pretty and delicate. A beautiful charm. Cant stop adding to my milestone bracelet! Had to buy several over the sale weekend, want to fill my bracelet :). The charm is so pretty and delicate.

  • by philip white - 03 Jan 2013

    The quality of the items are best on the market. As always, excellent customer service all round, fast postage. The quality of the items are best on the market. Will be back for those specials family occasions birthdays, xmas, weddings, to purchase more quality jewellery items.

  • by teresa walters - 05 Dec 2012

    Really pretty. Really fast delivery. Charm really pretty.

  • by Bernadette Comrie - 04 Dec 2012

    Daughter will be delighted. Beautiful little charm, I know my daughter will be delighted with it.

  • by Charlotte Cunningham - 26 Nov 2012

    Great delivery service. My husband has bought two Tree of Life bracelets for me for Christmas with the intention of me building them up with charms and then eventually passing them onto our two daughters when they come of age. I already have three Tree of Life Lockets with my childrens pictures and hair inside, so I am a great fan of this particular design and of Clogau in general. Great delivery service, ordered before 1pm on the one day and received the charms the next. Beautiful charms, look forward to getting more.

  • by Angela Haynes - 23 Nov 2012

    Nice design. Nice design but wish could see fairy better.

  • by Andy twigg - 22 Nov 2012

    Looks beautiful. Bought as 18th birthday gift for daughter. Looks beautiful.

  • by Helen Jones - 19 Nov 2012

    Really happy!. Absolutely Stunning! Really happy! Cant wait to wear it Christmas day ;-)

  • by Kathryn Edwards - 14 Nov 2012

    Fairy Bead Charm. Lovely charm but disappointed because of the size you cant really work out the shape of the little fairy inside. Im sure it will still look nice on my bracelet (when I get it for Christmas!) and the delivery service was excellent.

  • by Anthony Cascarini - 05 Nov 2012

    Another beautiful addition to my wifes bracelet. Recently purchased this fairy bead charm in silver and rose gold. Beautiful intricate work on the heart. Another beautiful addition to my wifes bracelet.

  • by Bertha - 22 Oct 2012

    Beautiful detailed work. Beautiful detailed work had to put my glasses on to see the little fairy, how they made her only the wee folk in the mines would know.

  • by Evelyn - 17 Sep 2012

    Fairy charm. This charm is just beautiful. I like the thought of it protecting and looking over me and mine.

  • by Sharon Webster - 03 Sep 2012

    The excellence of Clogau Gold. I am an avid fan & collector of Clogau Gold. It provides the wearer with a real feel good factor. It is a pleasure to support a local business. This charm is charming, a fairy in a heart, it doesnt get much better than this. Ideal gift. A big thank you to all at Clogau Gold for an excellent product & service.

  • by Lisa - 21 Aug 2012

    Phenomenal quality! Purchase without hesitation or regret. After ordering two of these charms online, I was stunned by the gorgeous presentation upon receipt. After opening each package, and admiring the beautiful wooden box, I inspected the charm. The quality is incredibly superior, truly stunning. I remain ecstatic over this purchase, and truly impressed by the amazing customer service associated with my order. This small charm is magical, and a must-have for any Clogau-lover!! Enjoy...and purchase without hesitation or regret.

  • by Antoinette - 31 Jul 2012

    My daughter loves it!. I bought this for my daughters 16th birthday ... she loves it! Amazing delivery - it arrived here the next day.

  • by brenda evans - 16 Jul 2012

    clogau. My mum purchased me the milestone bracelet and 4 charms for my 40th birthday which is in august ( but i got it early! ) and i love Clogau ! i have never heard of it or seen any of their items but im in love with it ! i love the fact that its not a pandora or links of london as loads of people have these. At least now when the kids and hubby ask what i want for my christmas and birthday i know what im wanting!

  • by Catrin - 27 Jun 2012

    Charm. The work is so delicate. Love the charms

  • by Diane - 12 Apr 2012

    Top quality and well worth the price paid. Very pleased with this charm.....top quality and well worth the price paid. It is a must for anyone with a Milestones bracelet. Very cute and everyone notices it!

  • by Debbi Lunn - 03 Apr 2012

    Very pleased. Excellent charm and delivered promptly and very well packaged.

  • by Sue - 20 Mar 2012

    So pretty! I adore it. This charm is so pretty and well made, I adore it, the heart is a good size. I would recommend this fairy bead charm.

  • by M Lonsdale - 09 Mar 2012

    Absolutely perfect!!. Loved this from the moment it arrived, was larger than I expected and matches the earrings and necklace I have. Looks fabulous on the bracelet. Absolutely perfect!!

  • by Sue - 05 Mar 2012

    Love the little fairy inside. Fairy bead charm is lovely - very different and beautifully made. Love the little fairy inside.

  • by Karen - 28 Feb 2012

    Absolutely delighted as always with Clogau products and service. Absolutely delighted as always with Clogau products and service. I would say this is the most beautiful of all the silver bead charms in the Clogau range. Easy to wear, beautifully crafted and a great price. A lovely match for the locket and earrings too.

  • by Terence Roe - 10 Feb 2012

    My wife adores it. This charm is a worthy addition to the collection. Its intricate design and workmanship make it an absolutely beautiful addition to my wifes collection and she adores it.

  • by Mutharshep - 10 Feb 2012

    Charming!. A beautiful little charm with intricate detail, takes its place very nicely on my bracelet. Nice dangle. :)

Description

When you've reached a significant milestone in your life, a Clogau bead charm acts as a perfect reminder of the special event in the most beautiful and personal way.

The Fairy bead charm is inspired by the story of the Fairy of the Dell who travelled the country opposing the evil-doings of witches. The Fairy of the Dell, decorated in wild fairy flowers, cured the ailing and protected all others from harm while spreading the message: "You must love your neighbour, you must love all mankind". Contains rare Welsh gold.

This bead charm fits most Pandora, Chamilia and Trollbead bead charm bracelets.

Specification

  • Motif Width (mm): 12.7
  • Motif Height (mm): 14.4
  • Motif Length (mm): 0
  • Motif Diameter (mm): 0
  • Motif Circumference (mm): 0
  • Motif Weight (g): 1.6
  • Hallmarked: 925
  • Product Type: 925 & 9ct Charm

Free UK Delivery of your Fairy Milestones Bead Charm

Order your Fairy Milestones Bead Charm before 4pm on a working day and we'll despatch your Fairy Milestones Bead Charm the same day (stock permitting). During very busy periods (i.e., near Christmas and Valentine's Day) your order of a Fairy Milestones Bead Charm may be despatched the next working day.

Free Upgrade to Next Working-Day Delivery with all orders over £249

Guaranteed by Royal Mail to reach you the next working day (excluding bank holidays) if you order your Fairy Milestones Bead Charm before 4pm and your Fairy Milestones Bead Charm is in stock.

Free International delivery with orders of £150 or more

Whether you live in Europe, the US, Canada, Australia or anywhere else outside the UK, you will receive FREE delivery with orders of £150 or more. (Orders below £150 are charged £10 for delivery).

Money-Back Returns. Don't like your Fairy Milestones Bead Charm? Doesn't fit? Don't keep it

Return your Fairy Milestones Bead Charm for a full refund or exchange. (Except earrings and engraved items, unless they are received faulty). See our full returns policy for more details.

Extended Warranty Cover for 2 years. Extra peace of mind at no extra cost

Your Clogau Fairy Milestones Bead Charm is protected against all manufacturing faults for 2 years with our free extended warranty cover. Register your Fairy Milestones Bead Charm for extended warranty online.

Free £10 e-voucher

Place an order for £59 or more online and you'll receive a free £10 online voucher which you can use on any order of £99 or more on our website within 2 months.

Delivery Methods

All orders of £250 or more to the UK are despatched via Royal Mail next working-day delivery to guarantee delivery the next working day (excluding weekends).

All orders of £249.99 or below to the UK are sent via Royal Mail Recorded Signed For™, which means you'll receive your order within 3 - 11 days (excluding Sundays).

Upgrading to next working-day delivery: If your order value is £249.99 or below, you can choose to upgrade your order from standard delivery to next working-day delivery for £7.00 by adding the postage upgrade to your shopping bag.


Contactless deliveries from Royal Mail

In order to protect both customers and Royal Mail staff during the coronavirus outbreak, Royal Mail have now switched to contactless deliveries.

Rather than giving customers hand-held devices to sign for deliveries that require a signature, they will instead log the name of the person accepting the item.

In addition, for items that are too big to fit through the letterbox and for those who are self-isolating, Royal Mail staff have been asked to place the delivery on the doorstep, knock the door, and step back to a safe distance while the customer retrieves their item.

This will ensure your parcels are delivered securely rather than being left outside unattended.

What if I’m not home to accept the delivery?
If you’re not home or you’re unable to come to the door at all, Royal Mail will issue a ‘Something for You’ card advising of other ways you can arrange to get your item. For example, by getting a friend or family member to collect the parcel from a local Royal Mail Customer Service Point on their behalf.

In this situation, and to keep mail as secure as possible, you will need to bring along the Royal Mail card and a form of ID in the name of the person the item is addressed to. See other acceptable forms of ID.

Need more information? See Royal Mail deliveries during Coronavirus outbreak.

Web orders at www.clogau.co.uk

All orders at www.clogau.co.uk with UK addresses are delivered free, no matter how large or small.

Telephone orders

Telephone orders on 0345 606 88 77 of £149.99 or less to UK delivery addresses are charged £7.

Telephone orders on 0345 606 88 77 of £150 or more to UK delivery addresses are FREE.

International orders

All orders under £150 to non-UK addresses are charged £10. International orders of £150 or more are sent FREE of charge.

Returns

We offer all of our direct customers (excluding retailers) a 28-day “no quibble” money-back returns policy - except on earrings (for hygiene reasons), soldered items, gift cards engraved items and perfume that has been opened.

So if you are unsatisfied with your Clogau Fairy Milestones Bead Charm for any reason, you may return it unworn and in its original presentation packaging, and within 28 days of purchase for a full refund or exchange.

Please note that you must return the Fairy Milestones Bead Charm in perfect condition and in its original packaging.

Returns may be subject to postage charge, depending on circumstance.

Please see our full Returns Policy for full details.

In order to protect both customers and Royal Mail staff during the coronavirus outbreak, Royal Mail have now switched to contactless deliveries.

Rather than giving customers hand-held devices to sign for deliveries that require a signature, they will instead log the name of the person accepting the item.

In addition, for items that are too big to fit through the letterbox and for those who are self-isolating, Royal Mail staff have been asked to place the delivery on the doorstep, knock the door, and step back to a safe distance while the customer retrieves their item.

This will ensure your parcels are delivered securely rather than being left outside unattended.

What if I’m not home to accept the delivery?

If you’re not home or you’re unable to come to the door at all, Royal Mail will issue a ‘Something for You’ card advising of other ways you can arrange to get your item. For example, by getting a friend or family member to collect the parcel from a local Royal Mail Customer Service Point on their behalf.

In this situation, and to keep mail as secure as possible, you will need to bring along the Royal Mail card and a form of ID in the name of the person the item is addressed to. See other acceptable forms of ID.

Need more information? See Royal Mail deliveries during Coronavirus outbreak

We give you a 14 day “no quibble” money-back guarantee on all items except earrings, soldered items, engraved items and opened fragrances. So if you're unsatisfied with your Clogau jewellery or watch for any reason, you can return it unworn and in its original packaging, and within our return dates, for a full refund or exchange.

Organise a return online or call us on 0345 606 88 77. Read more about our returns policy.

There are 3 main ways to care for your jewellery:

• Ensure that it doesn’t come into contact with household solutions such as hair spray, perfumes, cleaning products, bleach, etc.

• Store it in a compartmentalised, anti-tarnish jewellery box to avoid scratches and tarnishing

• Periodically polish it with a soft jewellery polishing cloth with tarnish preventative to help keep your gold and silver pieces lustrous and shining.

Every order we send will arrive in an anonymous package, without any Clogau branding. So don’t worry if you're buying a gift for someone, we won’t spoil the surprise.

Orders of £249.99 or less are sent by Royal Mail Recorded Signed For™ (these usually arrive within a few days but can take up to 12 days on rare occasions, excluding Sundays). You can upgrade your postage to next working-day delivery for £7.00.

All orders of £250 or more to the UK are despatched via Royal Mail next working-day delivery to guarantee delivery the next working day (excluding weekends) if you place your order before 4pm and all of your items are in stock. During very busy periods (such as Christmas) your order may be despatched the next working day.

Orders delivered to non-UK addresses below £150 cost £10. Orders of £150 or more to non-UK addresses are delivered FREE of charge.

Yes, even if it is your first order with us.

Yes, but you must have an online account with us (which is free of course). Simply click the ‘Order Tracking/History’ link once you have signed in to your account.

A gift box adds the perfect finishing touch, and creates that all-important first impression – and our Clogau gift boxes do just that with a combination of black card, black tissue paper, a golden bow and a message card for just £5.50.

Your gift can be delivered either to you or direct to the recipient with a card containing a message from you. You can choose to have it delivered flat-packed or fully wrapped.

Gift boxes come in two sizes. Large items such as bangles, bracelets, necklaces, and watches are gift-boxed in the larger box. Small items such as earrings, pendants, rings, cufflinks, charms and brooches are gift-boxed in the smaller box.

Yes. Every piece of Clogau jewellery contains rare Welsh gold. To certify this, our jewellery is stamped with a unique Welsh Dragon mark and a Clogau logo.

All jewellery items and watches come with one year manufacturer's warranty as standard. However, you can also register online for extended 2 year warranty cover within 30 days of purchase.

Our extended warranty scheme covers your Clogau jewellery or watch against all manufacturing faults for two years, no matter where you purchased it from, when you register your item/s with us.

You can extend your pendant or necklace by up to 4 inches with our selection of extension chains in different gold and silver types.

• Clogau-branded black polishing cloth
• Clogau-branded packaging
• Clogau booklet explaining all aspects of our jewellery – where our Welsh gold comes from, our heritage, how to care for your jewellery, our diamonds and gemstones, our 2 year warranty scheme, and much more.

Clogau Certificate of Authenticity

Mastercard, VisaDebit, Switch, Maestro, Delta, Visa, Visa Electron and PayPal. Or you can pay over the phone by calling us on 0345 606 88 77 (charges from landlines and mobiles may vary. Please refer to your service provider for all charges).

The full specifications of this item are to be found further up this page in a section labelled "Specifications".

If you need to speak to someone about any aspect of our jewellery or services, please phone us on 0345 606 88 77 (charges from landlines and mobiles may vary. Please refer to your service provider for all charges). Alternatively you can email us at sales@clogau.co.uk

You can find your ring size by using our online ring sizer.

At present we can engrave onto a select number of Clogau items. We indicate when an item is engravable by putting the word "Engravable" in the description box above. Check which items can be engraved.

Of course you can. Just fill-in your details on our brochure request page and we'll send a copy to your door as soon as possible. If you're already on our mailing list, we'll send you a copy automatically so you don't need to request a copy.

Yes. We'll ask for it during your online order when it's time to pay.

Yes. Clogau is a company that prides itself on creating jewellery that is not only beautiful, but also expertly handcrafted to a consistently high quality using ethically mined gold and conflict-free diamonds.

If you want to know more, we have an ethical policy guide on our corporate website which includes information on where our Welsh gold is sourced from and how it was mined, our manufacturing techniques, our conflict-free diamonds, our 7 stage quality control process, our policies, our memberships to several highly esteemed associations that guarantee the quality of our jewellery and also the support we give to several charities including Marie Curie Cancer Care and Hope House Children's Hospices.

Watches normally have an ATM classification which relates to their degree of water resistance.

ATM is a measure of atmospheric pressure at sea level. 3ATM means the watch can withstand 3 times the atmospheric pressure at sea level and 5ATM to 5 times the atmospheric pressure at sea level. This can sometimes cause confusion as some people interpret this as how far the watch can be taken underwater before it is compromised. This is incorrect. As rain water splashes against your watch it hits it with a degree pressure. This is what the ATM measurement relates to; the pressure of splashes against your watch.

Clogau watches have a water-resistant rating of either:

3ATM or 30m (3 Bar)
5ATM or 50m (5 Bar)

These make them suitable for everyday use and resistant to modest water/rain splashes. They are not suitable for swimming, showering, bathing, diving or water sports so you will need to remove your Clogau watch before taking part in these activities. It’s also important to remove your watch before entering a steam room or a sauna. Extreme heat can cause damage to the watch seals and condensation can form inside the watch.

Please note: any water damage to your watch is not covered under warranty.

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This item has been discontinued but may be available in our Outlets stores or retail partners.


 

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