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Upgrade your postage to FedEx Next Day delivery which is guaranteed by FedEx to reach you by the next working day (excluding weekends and bank holidays) if your order is received before 4pm on a working day and your item/s is in stock.
Great service. Really good service from Fedex
Excellent. The postage upgrade to next day service was much appreciated. The item arrived in good time for Christmas and in excellent condition.
Fantastic FedEx Delivery Service!. I ordered my Daffodil Bead Charm for next day delivery and the FedEx delivery service was amazing! Unfortunately I was at work when it arrived but the delivery man rang me on my mobile and waited for me to pop home to sign for the package - how kind was that? Thank you so much!
top rate service. excellent service arrived before 11 .00 next morning
Received well in time - Result!!!. This item was viewed and ordered on-line through the Clogau website. The present was a belated but intended present for Valentines and I had a 3 day window to choose and complete the order and delivery to make sure I received it on time. Ordering was easy and uncomplicated, and with next day delivery was received well in time - Result!!! Thank - you
Quick delivery. Purchased the bracelet along with the Eternal Love earrings over a weekend. FedEx delivered on the Tuesday.
worthwhile . good service
Beautiful/timeless. A very pleasant driver who arrived nice and early much to m my delight
FedEx Upgrade postage. All previous orders have been FedEx Upgrade and I have been extremely satisfied, but the last order placed Monday 4th January 2016 did not arrive the following day as usual but the Wednesday 6th. January. Unfortunately I had an appointment that morning and had to go out and at that point did not know when the parcel would arrive. On return my neighbour had taken the parcel in although the packaging specifically stated not to be left with a neighbour. I was grateful to my neighbour for taking delivery but was not impressed with FedEx especially after paying the upgrade. I did notify Clogau Customer Service and commented that I could have given the cost as a donation to Hope Hospice which I intend to do at my next purchase although I wont be doing upgraded postage again!
Welsh Dragon Pendant. We had seen and admired this pendant whilst visiting friends in North Wales during December and I decided to purchase one as a last minute surprise Christmas present for my Wife. The next day delivery option was fantastic in maintaining the element of surprise. This is a wonderful piece of jewellery and Im sure that my wife will always treasure it.
Received next day. Had my order next day.
Very speedy. Very speedy. Products arrived when they were scheduled to and in very good condition.
Christmas Present. Really glad I paid extra to have item delivered quickly, Cheers FedEx! Best wishes for the New Year
Post. excellent delivery time and condition bit excessive considering money spent!!!!
Excellent product and dispatch. My item was dispatched the next day and received within three days of placing the order. I would recommend the service to anyone.
very happy wife. Quick delivery as usual. Lovely box and a very happy wife again
Super. Super service - arrived next day - well done
First class service!. I live on a small island and was amazed to receive my order next day after ordering. First class service!
Post. Today I received a Clogau necklace in the post. It arrived quickly, as I only had ordered it at 2pm the day before. When I opened the Clogau box, the necklace was coming out of the box. When I received the same Clogau necklace last year, it came in a plastic zip-bag with gave it another level of protection in the post.
Kensington ring. Ring as described . Ornate and very substantial . Lovely ring
First class service. First class service well worth paying the extra postage for next day delivery.
Very happy with fed ex delivery. very happy with fed ex, as expected, prompt delivery by courteous man
Pure quality. I purchased the postage upgrade as I needed the next day delivery to coincide with my day off. After waiting all day for the FedEx delivery it didnt arrive so the following day I contacted Clogau to find out where it was. Clogau advised me that FedEx claimed they had attempted to deliver but got no response. Eventually, customer services arranged for me to collect my parcel from the local FedEx depot. As far as service from FedEx is concerned it was not entirely satisfactory, however customer services at Clogau were excellent. I have had many deliveries from FedEx in the past with no problems, I think on this occasion I was unlucky.
Amazing service, staff very helpful. Whilst visiting the Cardiff store my wife tried this ring on and really liked it but she ended up buying a different one. As a birthday present I decided to buy her this as well. I couldnt find her receipt to get the size but one phone call to the store sorted that and the order was placed. Very prompt and efficient service. Highly recommended.My wife loves the ring and the meaning and being Welsh but living away means that little bit more.
Charm.. Ordered this and arrived as promised, just as expected, a beautiful charm to add to my stunning bangle. My only negative comment would be regarding the parcel, it was a very big box for a small item, the actual charm box was fab. Overall a very happy and stress free purchase.
Annwyl. Beautiful piece of jewellery and my Fiance loves it. Just need wedding rings now! Excellent delivery
Did exactly what it should. First Class!!
Life Affinity Stacking Ring. My Wife was very pleased with the ring "its so pretty and delicate looking" and the service and delivery was excellent from Fedex
Posting Service Upgrade. No complaints. The parcel arrived when they said it would in perfect condition
Fedex postage upgrade. I was very disappointed with Fedex as they did not fulfil their contract of delivering my parcel next day. A very feeble excuse was given for non delivery (new driver didnt have time to complete his delivery round!) Clogau were very apologetic on the telephone and refunded the £7 next day postage upgrade with immediate effect, very impressed with their customer service considering it was not their fault.
Excellent delivery service. Great option when you need something urgently.
On Time. Delivered on time what more can you ask
More than I hoped for. Being Welsh but having to live here in England I so miss home. My other half bought me this pendant for my birthday as opal is my birthstone. This is a stunning piece of jewellery which will be worn regularly I am so happy with it Diolch yn fawr
Fairy Earrings. Very pleased with product. However I would recommend that anybody who buys earrings online should be aware of the actual sizes as these were smaller than expected but were still very pretty.
Perfect. Service from FEDEX, perfect! Many thanks
FedEx service. My parcel was delivered well packed and by lunchtime the following day. Would use this service again.
Really impressed . The service couldn't have been more convenient. When I had to contact my local FedEx office to rearrange delivery as there was no-one in to sign for the package first time round, the person who dealt with me couldn't have been more pleasant or helpful! I was REALLY impressed all round!
Customer service . Excellent service, packaging was superb, delivered next day by 9 am . The bracelet is beautiful and delicate. Thank you
Significant birthday present. Bright and cheerful and on my doorstep by 8:00 am the next day
Feedback. Good prompt service
Ring delivery. Excellent service, prompt and reliable and the delivery man had a sense of humour.
Very well and securely packaged. Fast delivery. Very well and securely packaged, the box was much bigger than I thought it would be, I assume this was for maximum protection.
Excellent service. excellent service, very prompt and courteous delivery
efficient . efficient and on the right day as promised
Very happy. Items were well packed and arrived promptly as stated. Excellent service. Very happy.
Service. Unable to comment on product as it is still gift wrapped as a Christmas gift, but if the product is a excellent as the service I will be extremely happy. Having seen Clogau quality in the past I am confident all will be well.
Butterfly Locket & Ring. Not too happy with delivery service. Could not deliver between certain times and I had to leave a note on the door with instructions on where to leave it in my garden!
Pleased. Beautiful item pleased with my item
Fantastic. Fantastic keep up the good work
Fast and efficient. FAST, EFFICIENT AND A FRIENDLY DRIVER MAKES FOR A GOOD SERVICE. THANK YOU!
So speedy. First class delivery and so speedy
Delivered just as promised. Delivered just as promised, very polite delivery driver.
Well worth the extra if you want your items fast. Good service everything I've ordered always arrives the next day and well packed. Well worth the extra if you want your items fast.
Extremely happy. Extremely happy with the service provided by FedEx. Both deliveries were made before 10am. One happy customer.
Excellent service. Excellent service - arrived when they said they would.
Great service. Reliable service delivered exactly when they said they would.
Exactly as described. Next working day delivery exactly as described.
As promised. As promised this ring ordered late on a Thursday arrived before 10am Monday.
Excellent service, very fast and efficient. Excellent service, very fast and efficient.
Item despatched within 15 minutes of placing order and arrived next day. Fantastic service. Item despatched within 15 minutes of placing order and arrived next day.
Great!!!!!. Great!!!!! Delivered next day which was a real blessing.
Excellent service as always. Excellent service as always.
Spot on. Great service could not be faulted.
Arrived before I expected it to. Arrived before I expected it to - we were out and received a card - before I had time to call and schedule a new delivery date someone was at the door with it!
Quick. Quick delivery despite the Easter break, thank you.
Fast, free and safe. Great. Very fast delivery, pleased.
Almost instanteous. It seems the delivery was made almost instantly, order placed after 5.00pm delivered before 9.00am next morning, well done.
Really pleased with the service. Really pleased with the service following a recent purchase which was delivered as agreed.
Review. I bought these for my wifes birthday as shes been collecting Clogau for over 10 years. This was what she wanted for everyday use. With an excellent free next day posting service.
Quick!. Could not believe how quickly I received my products.
Brilliant delivery. Fantastic delivery service, was not expecting my order that quickly!!
Excellent service. Next day delivery excellent and very pleased and happy with it.
The quality of the items are best on the market. As always, excellent customer service all round, fast postage. The quality of the items are best on the market. Will be back for those specials family occasions birthdays, xmas, weddings, to purchase more quality jewellery items.
Next day delivery. Although Clogau have upgraded the posting service previously, it was a complete surprise considering it is the Christmas period.
Quick!. Well worth it if you need it quick. I ordered after 2pm on a Thursday and received next morning on Friday.
Fast delivery. Does as it says - next day!!
Would definitely upgrade again well worth it!. Excellent service, very pleased with the delivery arrived when it was supposed to. Would definitely upgrade again well worth it!
Brilliant and stress free. As I was buying a last minute gift, and needing it engraved I recommend the upgrade as I placed my order at 8.30 on the monday and the parcel arrived by 10.00 the following morning. Brilliant and stress free.
Postage. Excellent delivery service. Charm arrived next day.
Excellent Service, Beautiful Item. Despite being perilously close to Christmas, Clogau dispatched the order only hours after Id ordered it, and the item arrived packed perfectly. Needless to say, she adores the ring, though I dont doubt that means Ill be shopping for Clogau Gold again!
postage service. Excellent service would use again.
Review for Mens Cariad Ring. I cannot fault the efficiency of the Clogau online ordering service. Its very impressive - second to none. I ordered a ring for my husband which arrived the next day but it was too big so ordered another one, which again arrived the next day. This too was too big, so both were sent back. The cost of the first ring was credited to my bank account immediately and I receievd a text confirmation as soon as it was received. The second ring was exchanged for the third ring which fitted perfectly and arrived by return of post. Thank you Clogau staff for your efficiency - I will certainly be ordering online from you again.
postal upgrade. Hi , ordered a present for my wife approximately 3pm friday, arrived 9-30 a.m. saturday, excellent service keep up the good work, regards Bruce.
Special delivery. Arived next day!
Order your Posting Service Upgrade before 4pm on a working day and we'll despatch your Posting Service Upgrade the same day (stock permitting). During very busy periods (i.e., near Christmas and Valentine's Day) your order of a Posting Service Upgrade may be despatched the next working day.
Guaranteed by FedEx to reach you the next working day (excluding bank holidays) if you order your Posting Service Upgrade before 4pm and your Posting Service Upgrade is in stock.
Return your Posting Service Upgrade for a full refund or exchange. (Except earrings and engraved items, unless they are received faulty). See our full returns policy for more details.
Your Clogau Posting Service Upgrade is protected against all manufacturing faults for 2 years with our free extended warranty cover. Register your Posting Service Upgrade for extended warranty online.
Place an order for £99 or more online and you'll receive a free £10 online voucher which you can use on any order of £99 or more on our website within 2 months.
All orders of £250 or more to the UK are despatched via FedEx next working-day delivery to guarantee delivery the next working day (excluding weekends). See more information about next working-day deliveries in the section below.
All orders of £249.99 or below to the UK are sent via Royal Mail Recorded Signed For™, which means you'll receive your order within 3 - 11 days (excluding Sundays).
Upgrading to next working-day delivery: If your order value is £249.99 or below, you can choose to upgrade your order from standard delivery to next working-day delivery for £7.00 by adding the postage upgrade to your shopping bag.
All deliveries require a signature. If nobody is at the delivery address, the delivery driver will leave a card with a telephone number on for you to make alternative arrangements. Orders are fully insured by us whilst in transit with Royal Mail or FedEx.
All orders at www.clogau.co.uk with UK addresses are delivered free, no matter how large or small.
Telephone orders on 0845 606 88 77 of £149.99 or less to UK delivery addresses are charged £7.
Telephone orders on 0845 606 88 77 of £150 or more to UK delivery addresses are FREE.
All orders placed on www.clogau.co.uk to non-UK address are charged £25.
We offer all of our direct customers (excluding retailers) a 14-day “no quibble” money-back returns policy, except on earrings (for hygiene reasons), soldered items, engraved items and perfume that has been opened.
So if you are unsatisfied with your Clogau Posting Service Upgrade for any reason, you may return it unworn and in its original presentation packaging, and within 14 days of purchase for a full refund or exchange.
Please note that you must return the Posting Service Upgrade in perfect condition and in its original packaging.
Returns may be subject to postage charge, depending on circumstance.
Please see our full Returns Policy for full details.
We give you a 14 day “no quibble” money-back guarantee on all items except earrings, soldered items, engraved items and opened fragrances. So if you're unsatisfied with your Clogau jewellery or watch for any reason, you can return it unworn and in its original packaging, and within our return dates, for a full refund or exchange.
Organise a return online or call us on 0845 606 88 77 (. Read more about our returns policy.
There are 3 main ways to care for your jewellery:
• Ensure that it doesn’t come into contact with household solutions such as hair spray, perfumes, cleaning products, bleach, etc.
• Store it in a compartmentalised, anti-tarnish jewellery box to avoid scratches and tarnishing
• Periodically polish it with a soft jewellery polishing cloth with tarnish preventative to help keep your gold and silver pieces lustrous and shining.
Every order we send will arrive in an anonymous package, without any Clogau branding. So don’t worry if you're buying a gift for someone, we won’t spoil the surprise.
Orders of £249.99 or less are sent by Royal Mail Recorded Signed For™ (these usually arrive within a few days but can take up to 12 days on rare occasions, excluding Sundays). You can upgrade your postage to FedEx next working-day delivery for £7.00.
Orders totalling £250 or more are sent by FedEx next working-day delivery free of charge which is guaranteed by FedEx to reach you by the next working day (excluding bank holidays) if you place your order before 4pm and all of your items are in stock. All deliveries require a signature on delivery. During very busy periods (such as Christmas) your order may be despatched the next working day.
Orders delivered to non-UK addresses cost £25 and are posted by FedEx International. A signature is required on delivery.
Yes, even if it is your first order with us.
Yes, but you must have an online account with us (which is free of course). Simply click the ‘Order Tracking/History’ link once you have signed in to your account.
A gift box adds the perfect finishing touch, and creates that all-important first impression – and our Clogau gift boxes do just that with a combination of black card, black tissue paper, a golden bow and a message card for just £5.50.
Your gift can be delivered either to you or direct to the recipient with a card containing a message from you. You can choose to have it delivered flat-packed or fully wrapped.
Gift boxes come in two sizes. Large items such as bangles, bracelets, necklaces, and watches are gift-boxed in the larger box. Small items such as earrings, pendants, rings, cufflinks, charms and brooches are gift-boxed in the smaller box.
Yes. Every piece of Clogau jewellery contains rare Welsh gold. To certify this, our jewellery is stamped with a unique Welsh Dragon mark and a Clogau logo.
All jewellery items and watches come with one year manufacturer's warranty as standard. However, you can also register online for extended 2 year warranty cover within 30 days of purchase.
Our extended warranty scheme covers your Clogau jewellery or watch against all manufacturing faults for two years, no matter where you purchased it from, when you register your item/s with us.
You can extend your pendant or necklace by up to 4 inches with our selection of extension chains in different gold and silver types.
• Clogau-branded black polishing cloth
• Clogau-branded packaging
• Clogau booklet explaining all aspects of our jewellery – where our Welsh gold comes from, our heritage, how to care for your jewellery, our diamonds and gemstones, our 2 year warranty scheme, and much more.
Mastercard, VisaDebit, Switch, Maestro, Delta, Visa, Visa Electron and PayPal. Or you can pay over the phone by calling us on 0845 606 88 77 (charges from landlines and mobiles may vary. Please refer to your service provider for all charges).
The full specifications of this item are to be found further up this page in a section labelled "Specifications".
If you need to speak to someone about any aspect of our jewellery or services, please phone us on 0845 606 88 77 (charges from landlines and mobiles may vary. Please refer to your service provider for all charges). Alternatively you can email us at firstname.lastname@example.org
You can find your ring size by using our online ring sizer.
At present we can engrave onto a select number of Clogau items. We indicate when an item is engravable by putting the word "Engravable" in the description box above. Check which items can be engraved.
Of course you can. Just fill-in your details on our brochure request page and we'll send a copy to your door as soon as possible. If you're already on our mailing list, we'll send you a copy automatically so you don't need to request a copy.
Yes. We'll ask for it during your online order when it's time to pay.
Yes. Clogau is a company that prides itself on creating jewellery that is not only beautiful, but also expertly handcrafted to a consistently high quality using ethically mined gold and conflict-free diamonds.
If you want to know more, we have an ethical policy guide on our corporate website which includes information on where our Welsh gold is sourced from and how it was mined, our manufacturing techniques, our conflict-free diamonds, our 7 stage quality control process, our policies, our memberships to several highly esteemed associations that guarantee the quality of our jewellery and also the support we give to several charities including Marie Curie Cancer Care and Hope House Children's Hospices.