Our Ethics

Handcrated jewellery containing rare Welsh gold

These are the policies and practices we use to ensure that our jewellery is ethical and consistently manufactured to the highest quality


Clogau is a company that prides itself on creating jewellery that is not only beautiful, but also expertly handcrafted to a high quality using ethically mined gold and conflict-free diamonds.

On this page we tell you where we mine our Welsh gold, our 7-stage quality control process, and the painstaking efforts and craftsmanship that are involved in every piece of Clogau jewellery.

We also members of many highly esteemed associations that require strict procedures of ethical practice and quality control.

Welsh Gold

Where our Welsh gold comes from and how it was mined


Where does your Welsh gold come from?

The small amount of Welsh gold that goes into every piece of Clogau jewellery comes from a stockpile that was mined by ourselves from the St David's Gold Mine in Bontddu, in Snowdonia, during the late 1990s. This is the same mine that has supplied the gold used in some Royal Family wedding rings.


Why do you only include a small amount of Welsh gold?

Welsh gold rock

Gold mining no longer takes place in Wales, making Welsh gold one of the rarest golds in the world. For this reason, we can only include a small amount of this exclusive gold in each piece. This allows our jewellery to be not only unique but also affordable to those who wish to own a piece of Welsh and Royal history of their own. It also ensures the longevity of our supplies.


Statement from the Edinburgh Assay Office on the chain of custody when including Welsh gold in Clogau jewellery

"The Edinburgh Assay Office has been working closely with Clogau Gold of Wales developing and witnessing their chain of custody for the addition of Welsh gold to their jewellery products. We are satisfied that the quality management processes followed by Clogau Gold of Wales provides assurance of the statement "Welsh gold is contained within each piece of Clogau Gold jewellery" by supporting:

• The validity of the source of Welsh gold used by Clogau Gold of Wales.
• That a pre-determined quantity is being included in the production of all Clogau Gold items.
• That the quantity is consistent across their range of jewellery.
• That verifiable records are being keep to provide a clear audit trail to support these assurances."

- Edinburgh Assay Office, November 2014


Download full letter as PDF


How much Welsh gold is in each piece?

We do not state the % content for a number of reasons. Firstly, the precise Welsh gold content varies with the caratage of the gold in the piece. Also, we do not wish to be obliged to a fixed % in case we are forced to reduce it in the future due to depleting stocks.

You can be guaranteed that there is Welsh gold within your jewellery which is shown by the Welsh Dragon stamp which is applied.


Where do you include the Welsh gold in your jewellery?

The Welsh gold is normally included within the rose gold detailing of the piece (and is not the entire rose gold part, as sometimes assumed). In the items that do not contain rose gold, we incorporate it within the other gold featured in the piece.


Stamps and hallmarks on our jewellery

Every piece of Clogau jewellery is marked with the Welsh Dragon stamp to indicate that a touch of Welsh gold is contained within. The Clogau stamp identifies the item as a genuine piece of Clogau jewellery.

Manufacturing

Our jewellery is consistently handcrafted to a very high standard using conflict-free diamonds, ethically mined gold and a 7-stage quality control process.


Where Clogau jewellery is handcrafted

Handcrafted jewellery with rare Welsh gold

Originally, all Clogau jewellery was manufactured in North Wales, but in 2005 the decision was made to move production overseas in an attempt to fulfill customer demands for shorter manufacturing and delivery times, and to sustain the growth of the brand.

The change has meant that the costs to both customer and company have been reduced, and customers now receive their jewellery with 2-3 working days, instead of several weeks. It has also meant that we can keep up with the demand for Clogau jewellery on the high street and, increasingly, internationally.

The majority of Clogau jewellery is made up of multiple components due to the addition of Welsh gold (usually in the rose gold detailing), thus complicating the manufacturing process. A team of dedicated employees are responsible for creating jewellery of the utmost beauty and quality.


The quality and cut of our diamonds

The quality of Clogau diamonds are typically:

  • In silver items where the diamond is 0.49ct or under: SI1 (slightly included) clarity and G-H colour (near colourless)
  • In gold items where the diamond is 0.49ct or under: VS2-SI1 (very slightly to slightly included) clarity and G-H colour (near colourless)
  • Any diamond 50pts, or more, set in gold or silver: VS1 (very slight inclusions, not visible to the unaided eye) clarity and G-H colour (near colourless)

Clogau classically uses either of two cuts: the classic brilliant cut which has been perfected to generate the maximum radiance possible and the most important cut of the modern era, the square princess cut.


Our gold is mined ethically

Gold from the Clogau St David’s Mine, and other Welsh gold, has been mined in an ethically sound manner. Within the majority of our jewellery, however, Welsh gold is combined with World gold.

As members of the Responsible Jewellery Council, we are committed to completing the compulsory member certification against the Code of Practices and the voluntary Chain of Custody standard, which is currently under development. The RJC aims to improve the transparency of the full jewellery supply chain; from mine to retail.

Clogau is currently making plans to offer customers a more ethically sound, Fairtrade & Fairmined Gold, option.


7 stage quality process

We use a 7-stage quality control process


“A trusted technique, hand-in-hand with an organised approach to the supply chain ensures that product quality is consistently high and low fault rates are maintained.”
Ben Roberts, Managing Director.

The quality of construction, finish and methods used are under constant review and improvement, and are written into the Service Level Agreement for suppliers. The agreement covers manufacturing requirements such as high quality alloys to be used in the anti-tarnish casting grain, German findings/clasps and chain sourced from the UK.

A stringent 7-stage quality-control process is in place:


  1. Porosity check on cast “tree”
  2. 1st stage component 1 surface finish check
  3. 1st stage component 2 surface finish check
  4. Solder/laser check & pre-polish
  5. Final surface polish check
  6. Construction & size check
  7. Final check

Improving logistics

Clogau is continuously striving to improve the logistical operations it undertakes. Recent developments have enabled international jewellery orders to travel on average 80% less distance to their destination, compared with the original journey.

Policies

We conform to the Kimberley Process and use conflict-free diamonds


Kimberley Process

Clogau operates a zero-tolerance diamond policy and insists on written assurance from each diamond supplier that the diamonds supplied have been sourced from conflict-free countries and conforms to the terms of the Kimberley Process Certification Scheme.

Set up by governments, the international diamond industry and civil society organisations, the KPCS aims to stop the trade in ‘conflict diamonds’ and ensure that diamond purchases do not fund violence.

Clogau warrants that with regards to any product fabricated from rough diamonds mined from 01.01.2003 onwards, that the diamonds have been purchased from legitimate sources not involved in funding conflict and are in compliance with United Nations Resolutions.

We guarantee that these diamonds are conflict free, based on personal knowledge and/or written guarantees provided by the supplier of our diamonds.

For any product fabricated from rough diamonds mined prior to 01.01.2003, we warrant that conflict diamonds will not be knowingly sold and that, to the best of our ability, we will undertake reasonable measures to help prevent the sale of conflict diamonds in this country.


No-Nickel Policy

Clogau declares that all carat gold items we supply, and will continue to supply, conform to the ‘Dangerous Substances and Preparations (Nickel) (Safety) Regulations 2005'.

Memberships

We are members of several highly esteemed associations that guarantee the quality of our jewellery



 

Responsible Jewellery Council

“RJC Members are committed to promoting responsible, ethical, human rights, social and environmental practices throughout the industry in a transparent and accountable manner, from mine to retail. Their commitment aims to reinforce consumer and stakeholder confidence in jewellery products.” RJC

Clogau is a member of the Responsible Jewellery Council, an international, not-for-profit organisation established to reinforce consumer confidence in the jewellery industry.

In association with the RJC, we are continuously defining and implementing responsible jewellery practices throughout our diamond and gold jewellery supply chain in order to further establish the RJC’s vision of a ‘community of confidence.

     
 

The National Association of Goldsmiths

Since 1894, The National Association of Goldsmiths was established to serve and support the Jewellery Industry of Great Britain and Ireland. The Association promotes high professional standards among its membership to inspire consumer confidence and to enhance the reputation of its members.

The Association is committed to education and information in legal, technical, and human resource areas. Members must be committed to an honest and knowledgeable approach to their business and adhere to the Code of Practice.

     
 

British Jewellers' Association

For nearly 125 years, the British Jewellers' Association has promoted and protected the growth and prosperity of UK jewellery suppliers through a wide range of business support services.

     
 

Jewellery Distributors' Association

The Jewellery Distributors' Association is a non-profit-making trade body specialising in supporting the activities of those who wholesale, distribute, import and export precious and fashion jewellery. The JDA assist and advise Clogau on various aspects of business such as legislation.

     
 

Tax Free World Association

As a supplier of prestige products to the Duty Free and Travel Retail industry, Clogau benefits from a specialist recruitment service, industry research reports and news offered by the Tax Free World Association.

     
 

Institute of Direct Marketing

The Institute of Direct Marketing is internationally recognised as the leading professional body for the development of direct, data and digital marketing. An educational trust and registered charity, the IDM aids Clogau employees with lifelong learning and encourages business performance.

     
 

Institute of Directors

The Institute of Directors provides Clogau and its employees with business information, support and advice in order to raise standards at management level.

     
 

Investors in People

“Investors in People offers a business improvement tool designed to help all kinds of organisations develop performance through their people. Our tailored assessments are designed to support organisations in planning, implementing and evaluating effective strategies.” IIP

Clogau uses the support of Investors in People to assist in increasing management capabilities, engaging employees and encouraging diversity and equality in the workplace. Clogau actively invests in its employees in order for their full potential to be realised.

     
 

Certified employment law compliant by Ellis Whittam

Ellis Whittam provides business support services to UK employees with the main principal of exceptional quality. Services include HR & employment law, health & safety, training and recruitment.

     
 

Wales Quality Centre

The Wales Quality Centre is a not-for-profit, membership organisation helping organisations across all sectors of the Welsh economy to develop, improve and grow their business through training and advisory services.

With the help of WQC, Clogau has been able to drive key business areas such as sustainability, creativity and new product development via a renewed focus on the need to promote innovation and business excellence.

Charitable Support

Clogau is very proud to support Hope House Children's Hospices


Clogau has a long-standing relationship with local charity, Hope House Children’s Hospices (Ty Gobaith, in Conwy) who provide respite, terminal care and support to life-limited children, young people and their families. The hospices rely almost completely on charitable donations to support their £4m a year service cost.

Clogau regularly fundraises for Hope House through annual fun runs, gala evenings and dedicated jewellery collections. We look forward to continuing our support towards this imperative charity, which is particularly close to our hearts.