Whenever you order anything direct from Clogau, we automatically assign Loyalty Points to your account. It costs nothing and you can choose to spend or save these Points over time. You can view your Loyalty Points by clicking this link.
For every pound you spend you receive 1 Loyalty Point. A purchase of £100 gives you 100 Loyalty Points and this is equal to a £1 discount.
For example, if you make a purchase totalling £149, then you would have 149 Loyalty Points added to your account. When you come back to make another purchase, you could choose to use these Points, or you could save them and build up more Points to use in the future.
You must spend at least £1 cash to redeem your Points. (If you had £100 of points to spend and the item was £99, you would use £98 in Points and £1 cash). You can only redeem Points when you have at least £1 to redeem.
You can spend Points under the 'ways to redeem' section of your Loyalty Points panel. Here you will find the amount of Points that are required to claim/get a reward/discount. Please make sure that you are logged into the rewards panel before redeeming your Points.
Once you have enough available points, you can simply select 'Redeem' (again, within the panel) and click 'Apply code' for the discount to be automatically applied at checkout. Once you redeem a reward, it will appear under 'Your Rewards'. It's worth noting that only one reward is allowed per order.
When you choose to spend the discount, your order value will be adjusted accordingly and your Points will be deducted by the appropriate amount so you can start saving again.
Please note that Loyalty Points cannot be redeemed against gin or gift vouchers.
If you return items, your Loyalty Points will be deducted accordingly. Also, it may sometimes take 48 hours for your Points to show up in case of returns or manual adjustments.
Points can only be redeemed on purchases made through Clogau direct and can only be redeemed against Clogau items featured on this website. Points cannot be redeemed over the telephone but all telephone orders qualify for Points. Vouchers and Loyalty Points cannot be redeemed on the same order. However, you can collect Points on sale items (the Points are based on the sale price, not the original price).
Please note that this scheme is being operated at our discretion and we reserve the right to change the terms without prior notice.