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Customer Services

Despatch & delivery

•  Delivery times

•  Delivery prices

•  Delivery methods

•  International delivery

•  Packaging and certificates

Returns

•  Returns policy

•  Exchange an item

•  Repair an item

Warranty

•  Free 2 year warranty cover

Jewellery guides

•  Engagement ring guide

•  Diamond guide - the 4 Cs

•  Jewellery care and cleaning

•  Hallmarks

•  Find out your ring size

Other services

•  Request a brochure

Web Account

•  Create an account

•  Sign in

•  Manage your account

•  Sign out

Terms & conditions

•  Legal governance

•  Customer responsibility

•  Disclaimer

•  Copyright

•  Terms and Conditions

Policies

•  Kimberley Process

•  Nickel Policy

Security & privacy

•  Privacy & security technology

•  Data Protection

Can't find the answer you're looking for?

Try our site map, email us or phone us on 0345 606 88 77. Lines open Mon-Fri, 9am-5pm.

Contact us

•  Our address

•  Email us

•  Phone or fax us

Stockists

•  Find a Clogau stockist

Credit subject to status and affordability. Terms and Conditions apply. Clogau Gold of Wales Limited are a credit broker and are Authorised and Regulated by the Financial Conduct Authority. Credit is provided by Hitachi Personal Finance, a division of Hitachi Capital(UK) PLC Authorised and Regulated by the Financial Conduct Authority.