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All jewellery items and watches come with a one-year manufacturer's warranty as standard. However, you can also register online for FREE extended two-year warranty cover within 30 days of purchase.

Our extended warranty scheme covers your Clogau jewellery or watch against all manufacturing faults for two years, no matter where you purchased it from, when you register your items with us.

There are three main ways to care for your jewellery:

 • Ensure that it doesn’t come into contact with household solutions such as hairspray, perfumes, cleaning products, bleach, etc.

 • Store it in a compartmentalised, anti-tarnish jewellery box to avoid scratches and tarnishing.

 • Periodically polish it using a soft jewellery polishing cloth with a tarnish preventative solution to help keep your gold and silver pieces lustrous and shining.

A select number of Clogau items can be engraved for a fee. An engraving option on qualifying items is offered when adding the item to your online basket. Check which items can be engraved.

You can extend your pendant or necklace chain by up to four inches with our selection of extension chains in different gold and silver types.

Yes. Clogau is a company that prides itself on creating jewellery that is not only beautiful, but also expertly crafted to a consistently high quality using ethically mined gold and conflict-free diamonds.

If you want to know more, we have an ethical policy guide on our website which includes information on where our Welsh gold is sourced from and how it was mined, our manufacturing techniques, our conflict-free diamonds, our seven-stage quality control process, our policies, our memberships of several respected organisations that guarantee the quality of our jewellery, and also the support we give to several charities including ABF The Soldiers’ Charity and Hope House Children's Hospices.